Business Services Administrator

Fabulous opportunity to support our Business Services team!
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£competitive salary + bonus



BiGDUG is the UK's #1 supplier of shelving and storage solutions. With a growing customer base and turnover, we're looking to the future. We've consistently delivered double-digit growth and continue to do so. All of which makes this a fantastic time to develop your career with BiGDUG!


What you’ll be doing

At BiGDUG, we are always looking for the next opportunity to delight BiG customers (new and existing), and you will play a BiG part in this. Providing fabulous administration support to our Field Sales team and excellent customer service – always ensuring the customer has an amazing experience of BiGDUG, that makes them want to come back again and again.

You will be responsible for processing and progressing orders, supporting in the preparation of quotes and  managing large order queries; ensuring they are dealt with in an efficient and professional manner. Installations are key to our customer offering and it will be your responsibility to ensure the team arrive on time and the customer is expecting them.

This is a job you can make a real difference in, enhancing the perception our customers have, and helping to drive sales in Business Services. Check out our page on the BiGDUG website:


A bit about you

You’re great with people and processes; delivering first class service and support is everything to you!

You thrive on being busy, and managing multiple tasks at any one time is second nature to you – so you are fantastically well organised. Attention to detail is vital in this role and you pride yourself on having excellent administration skills.

Experience in CAD Design and/or working with Sales Order Processing systems (CRMs/ERPs) would be great however if you don’t have these its ok....we’ll teach you!

You have excellent communication skills and can build effective relationships with colleagues and customers. You are a team player and always prepared to go the extra mile.


What’s in it for you

We want you to love working here, so as well as training and development opportunities, we are offering a competitive salary with the potential to earn great bonus, a contributory pension scheme and 23 days’ holiday (plus bank holidays).


Or, know someone who would be a perfect fit? Let them know!


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Here in the Newport network, we encourage and open and inclusive culture in the workplace . We combine collaborative working and offer a helping hand to each other, supporting our vision to continually learn, develop and grow.

In each of our business units, we’ve acquired a strong portfolio of expertise and skills across a wide range of departments; from Sales & Services, Online Marketing, Software Development, Category Management, Business Development, Data, Finance and Business Intelligence.

We are driven by the fun working dynamic and the constantly evolving digital world - it’s part of our DNA. We focus on creative and innovative ways of working through the active and open digital community that we’ve built. Throughout all of our international entities and cross-functional teams, we pride ourselves on maintaining a unique, entrepreneurial work ethic, which has shaped who we are and paved the way for our ambitious growth.

As part of TAKKT AG all companies within the Newport group benefit from years of outstanding experience and stability. In addition, our sustainability strategy underlines our strong ethos on how we contribute to make the world a better place.

We’re always seeking talented individuals who fit our mould by having the passion and drive to create a future of rising e-commerce leaders!


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