Conquer France with us - join us as Customer Service Representative

Bonjour mon amie! Do you have excellent customer service skills and fluency in French?
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Who we are

XXLhoreca (Juma International B.V.) is a dynamic, healthy B2B e-commerce business for professional kitchen appliances and merchandise. Founded in 2014 in Wormerveer/NL, we are the market leader in the Netherlands and are now expanding into neighbouring countries. We take pride in having won the Newport/Takkt Group as an investor (2019), hence offering you a great environment to grow and develop your professional career.

Please check-out our Newport page careers.newport.team and our company page www.xxlhoreca.com.


What you will be doing....

  • Supporting customers via phone, chat and email across a broad range of topics
  • Providing pre-sales orientation
  • Preparing offers
  • After sales service such as arranging on-site installations, warranty and maintenance cases
  • Play an active role in developing the French shop and its product offering

What you will bring....

  • Experience in a customer service, sales or similar role
  • Excellent French skills (spoken / written)
  • Strong communication and social skills
  • Independent and proactive attitude to work, solution-oriented
  • Highly level of personal accountability
  • Hands-on, down-to-earth, getting-things-done mentality

What's in it for you...

  • A versatile position in a dynamic working environment with a flat hierarchy and lots of opportunity and freedom for you to use your initiative
  • An international network of like-minded eCommerce businesses in our Newport group for you to utilise for support in your ongoing development
  • Working alongside a great bunch of enthusiastic people
  • A location in easy reach of Amsterdam
  • Healthy compensation package

Or, know someone who would be a perfect fit? Let them know!

Wormerveer

Vrijheidweg 34
1521 RR Wormerveer Directions

Here in the Newport network, we encourage and open and inclusive culture in the workplace . We combine collaborative working and offer a helping hand to each other, supporting our vision to continually learn, develop and grow.

In each of our business units, we’ve acquired a strong portfolio of expertise and skills across a wide range of departments; from Sales & Services, Online Marketing, Software Development, Category Management, Business Development, Data, Finance and Business Intelligence.

We are driven by the fun working dynamic and the constantly evolving digital world - it’s part of our DNA. We focus on creative and innovative ways of working through the active and open digital community that we’ve built. Throughout all of our international entities and cross-functional teams, we pride ourselves on maintaining a unique, entrepreneurial work ethic, which has shaped who we are and paved the way for our ambitious growth.

As part of TAKKT AG all companies within the Newport group benefit from years of outstanding experience and stability. In addition, our sustainability strategy underlines our strong ethos on how we contribute to make the world a better place.

We’re always seeking talented individuals who fit our mould by having the passion and drive to create a future of rising e-commerce leaders!

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